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Library Hours

Mon - Wed 9:30 - 8:00 pm. Thurs - Fri 9:30 - 5:00 pm. Saturday 9:30 - 4:00 pm. Closed Saturdays June 1 thru Labor Day

Borrowing

Photo of Circulation DeskPlease stop at the Circulation Desk to borrow, return or renew your items. Requested items are held at the Circulation Desk for one week. We will notify you by phone or email when your requested items are ready to be picked up. If you have any questions you can reach the Circulation Desk at (413) 525-5400 , ext. 1511 or Joanne Nichting, Circulation Supervisor at ext.1503.

Library Cards
Library Card
To obtain a library card, you will need a photo ID with your current address. All Massachusetts residents are entitled to an East Longmeadow Public Library card. There is no charge for a library card.

Lost or misplaced cards will be issued after showing proper identification and paying a $2.00 charge. Library patrons who are issued a card for the first time have the option of a standard credit card size card or a new key tag library card.

You will also be required to have with you a valid C/W Mars library card to use the library Internet computers on the second floor.

Out- of -State Borrowers Registration Policy
As of October 1, 2010, all out-of-state cardholders, including new registrations and re-registrations, will be assessed a $38.00 yearly fee per card.

NOTE:  This fee may be waived only under the following circumstances, provided proper documentation is presented at the time of registration:

  • Current employees of the town of East Longmeadow (may be required to show a payroll stub);
  • Current East Longmeadow taxpayers who present a copy of their current East Longmeadow tax bill.

Important Notice for Library Patrons
We will no longer be mailing out “Overdue” postcard notices (for items 2 weeks past due) in an effort to reduce costs and become more eco-friendly. Notices will only be mailed for items that have a “Billed” status (4 weeks past due date).

To add an email address to your library card account:
2. Go to Account Preferences
3. Change your email address
4. Logout of your account
By providing us with your email address, you will receive via email:
1.Reminders 2 days BEFORE items are due
2. Overdue reminders 2 weeks AFTER an item’s due date has passed
3. Notification that your hold items are available at the library for pick-up

For your protection and security, your library card is the preferred way of accessing your account.You will be required to present your library card in order to check out or renew materials. By using your card, you show that you approve of each item being checked out to your account—each card is specific to each borrower and is not transferable, even to another family member. Please have your card handy when you’re ready to check out items. Lost or misplaced cards will be issued after showing proper identification and paying a $2.00 charge. Library patrons who are issued a card for the first time have the option of a standard credit card size card or a new key tag library card.

In an effort to encourage life-long readers, children from infancy to third grade will receive a paper card. Paper cards will be replaced free of charge. Children in third grade and older will receive a plastic card and will be charged for lost cards. An adult must accompany a child when a child applies for a library card. The adult must show identification and sign relative to their relationship to the child. The addresses requested on the form will be that of the responsible person, the child and the parent/guardian.

Children over twelve (12) years of age are not required to have a parent’s signature to register for a card.

Access Your Library Account Online
If you are a registered borrower at any of our full member libraries, you can log in to review your library record online. While logged in, you will see a list of materials you have checked out, outstanding requests you have for library materials and any fines you may owe. While logged in you may renew your items, or place a request for an item that is either checked out or only available at another library. You may also pay fines of $5.00 or more online using your credit card.

Each time you use this service, you will need to type in your library card number and a PIN (Personal Identification Number). The first time you access your record you will be prompted to choose a PIN. If you forget your PIN,  click on the “Forget Your Pin?” button and it will be emailed to you. You may also contact the Circulation Desk for assistance at (413)525-5400 x1511.

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Friday, October 31 st, 2014