Please stop at the Circulation Desk to borrow, return or renew your items. Requested items are held at the Circulation Desk for one week. We will notify you by phone or email when your requested items are ready to be picked up. If you have any questions you can reach the Circulation Desk at (413) 525-5400 , ext. 1511.
To obtain a library card, you will need a photo ID with your current address. All Massachusetts residents are entitled to an East Longmeadow Public Library card. There is no charge for a library card.
If you do not have a card and are only interested in using our electronic collections, you can sign up at this link for an electronic library card (eCard). If you decide in the future to come into the library to borrow items, you will be able to trade in your eCard for a traditional card at the Circulation Desk.
Lost or misplaced cards will be issued after showing proper identification and paying a $2.00 charge. Library patrons who are issued a card for the first time have the option of a standard credit card size card or a new key tag library card.
Out- of -State Borrowers Registration Policy
As of October 1, 2010, all out-of-state cardholders, including new registrations and re-registrations, will be assessed a $38.00 yearly fee per card.
NOTE: This fee may be waived only under the following circumstances, provided proper documentation is presented at the time of registration:
- Current employees of the town of East Longmeadow (may be required to show a payroll stub);
- Current East Longmeadow taxpayers who present a copy of their current East Longmeadow tax bill.
To add an email address to your library card account:
1. Login to Your Library Account
2. Go to Account Preferences
3. Change your email address
4. Logout of your account
By providing us with your email address, you will receive via email:
1.Reminders 2 days BEFORE items are due
2. Overdue reminders 2 weeks AFTER an item’s due date has passed
3. Notification that your hold items are available at the library for pick-up
For your protection and security, your library card is the preferred way of accessing your account.You will be required to present your library card in order to check out or renew materials. By using your card, you show that you approve of each item being checked out to your account—each card is specific to each borrower and is not transferable, even to another family member. Please have your card handy when you’re ready to check out items. Lost or misplaced cards will be issued after showing proper identification and paying a $2.00 charge. Library patrons who are issued a card for the first time have the option of a standard credit card size card or a new key tag library card.
Access Your Library Account Online
If you are a registered borrower at any of our full member libraries, you can log in to review your library record online. While logged in, you will see a list of materials you have checked out, outstanding requests you have for library materials and any fines you may owe. While logged in you may renew your items, or place a request for an item that is either checked out or only available at another library. You may also pay fines of $5.00 or more online using your credit card.
Each time you use this service, you will need to type in your library card number and a PIN (Personal Identification Number). The first time you access your record you will be prompted to choose a PIN. If you forget your PIN, click on the “Forget Your Pin?” button and it will be emailed to you. You may also contact the Circulation Desk for assistance at (413)525-5400 x1511.